Our mission

Creating better environments for our people, our partners, and our planet.

Our values

People – We will always put our people’s well-being and safety first. We commit to paying the Real Living Wage, providing consistent health and safety training, and providing employee engagement and reward programmes.

Partnerships – By delivering against our promises, we will nurture long-term relationships built on trust, integrity, and transparency alongside our open-book policy.

Planet – As a zero-landfill company, we are committed to being zero carbon by 2025. To consistently deliver against our partners' evolving needs, we pledge to source, pilot, and implement safe, innovative, and sustainable solutions.

People

Pioneer FM is on a mission to help all our customers focus on what they do best by delivering safe, sustainable, and innovative services. We can only achieve this through our greatest asset - our people. We call them our Pioneers. 

Since its inception, Pioneer FM has always placed its Pioneers first. We are fully committed to being a responsible employer, and we endeavour to provide a rewarding and fulfilling work environment for all our Pioneers. We will always put our Pioneers' well-being and safety first. We commit to paying the Real Living Wage, providing consistent health and safety training, and offering high-quality employee engagement and reward programmes.

Partnerships

A partnership with Pioneer FM allows companies to concentrate on the things they do best.

With thoroughly vetted staff around the UK, our Total FM service keeps your building running smoothly behind the scenes.

Our partner relationships are built on trust, integrity, and transparency alongside our open book policy. And we collaborate with like-minded companies that share our values for people, partnerships, and the planet.

Our clients reap huge benefits by partnering with an FM provider that pays the Real Living Wage, because our pay and benefits package attracts committed and reliable people. We seek out new technology and products that improve efficiency, increase safety, and produce impressive results.

These values, combined with our obligation to high-level training, instil confidence in the service we provide.

We look after your people, your buildings, and your business. And as partners, we can have a positive impact on inequality and the environment.

Planet

At Pioneer FM, we are dedicated to protecting the planet for future generations. Our commitment to sustainability is evident in every aspect of our operations, ensuring we contribute to a cleaner, healthier environment while delivering top-quality services.

Chemical-Free Cleaning Products

We exclusively use chemical-free cleaning products at all our sites. These products are:

Eco-Friendly: They reduce environmental impact and help maintain healthier ecosystems.
Safer for People: Free from harsh chemicals, they minimize risks of allergic reactions and respiratory issues.
Effective: Proven to outperform traditional chemical-based cleaners, they deliver superior results while being kind to the planet.

Zero-Landfill Policy

We adhere to a zero-landfill policy by:

Using Recyclable Containers: All our packaging is recyclable, helping to reduce waste.
Minimizing Waste: We focus on efficient use of materials and recycling to cut down on landfill contributions.

Our Vision

We strive to make a positive impact on the environment and are committed to continuous improvement in our sustainability practices. At Pioneer FM, we believe that taking care of the planet is a shared responsibility, and we are proud to lead by example.