Commercial Cleaning Company Pioneer FM

Public Sector Cleaning Services

Pioneer FM is a leading provider of soft services, delivering comprehensive facility management solutions to prominent government and public sector clients. Pioneer FM has provided key services to clients such as HMRC, UK Research and Innovation, Border Force, and secure high-level clearance sites across the UK. Pioneer FM has a dedicated in-house vetting team to meet any client's security needs - Our professional cleaners are all BPSS cleared by standard and we provide higher level clearance operatives based on the site's needs. We can adapt to the unique needs of our clients. Pioneer FM supports UKRI with all site management, including ad-hoc work as necessary, has supported HMRC by providing 24/7 cleaning solution and operatives for the HMRC Inland Border Facilities, and provided secure cleaning operatives during the Covid-19 pandemic to secure top-secret customs offices across the UK to ensure no delivery disruptions during the Pandemic.

Soft Services Currently Supplied to our Clients

Cleaning Services: Daily and Periodic Cleaning, Reactive Deep cleaning and Sanitisation, Waste Management and Recycling, Carpet and upholstery cleaning, Kitchen Deep (including extract cleaning, duct cleaning and fire damper testing - TR19 Standard) Window cleaning, Laundry Hire and Cleaning Service
Secure operatives: Pioneer FM can provide SC or higher clearance operatives for sites based on the requirements. All our Area Managers are SC cleared.
24/7 services: Provide 24/7 operatives and service delivery based on the site's needs
Waste Management: Collection and disposal of general waste, Recycling services, Hazardous waste handling
Pest Control: Prevention and treatment of pest infestations and Regular inspections and monitoring
Janitor and Handyman Services: Full Time and Part Time Charge Hands
Security Services: Security personnel, Access control and monitoring, CCTV surveillance, Alarm response, Event and Match Days.
Reception and Front-of-House Services: Greeting visitors and managing reception, Handling mail and deliveries, and Managing telephone and email communications.
Maintenance and Repairs: Routine maintenance (HVAC, lighting) Minor repairs and upkeep, Management of service requests
Landscaping and Grounds Maintenance: Gardening and lawn care, Snow and ice removal, General upkeep of outdoor areas, Living Plants Hire and Management
Washroom Services: Feminine hygiene services, Baby changing services, Hand care services, Hand drying services, Urinal and cubicle services, Water management services, Vending services
Marquee Rental and Erection: Rental of marquees for events, Erection and dismantling of marquees, Hire of Tables, Chairs, Dance Floors, Lightening

Interior Renovation

Redesign and Layout Changes: Altering the internal layout to improve space utilisation or accommodate new needs.
Painting and Decorating: Refreshing or updating walls, ceilings, and other surfaces with new paint, wallpaper, or finishes.
Flooring Installation and Repair: Upgrading or repairing various types of flooring, such as carpets, tiles, or hardwood.

Our team uses advanced cleaning technologies and adheres to strict protocols to deliver superior results while minimising disruption to your operations. All our team members are security vetted and our dedicated in-house vetting team is able to process operatives immediately to ensure there is no service disruption in our delivery.

Our Sustainability Promise

At Pioneer FM, we believe that maintaining a clean health club should align with our commitment to environmental responsibility. Our sustainability promise guides us to adopt eco-friendly practices that benefit both your facility and the planet.

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In line with our commitment to sustainability, we implement eco-friendly cleaning solutions that prioritise effectiveness and environmental responsibility. Our practices include:

Green Cleaning Products: We use eco-friendly cleaning products that are safe for both your members and the environment, reducing the impact of harsh chemicals, in most of our sites we have chemical-free cleaning practices by implementing products like Tersano and iClean.
Waste Reduction: We implement waste reduction practices, including recycling programmes and responsible disposal of cleaning materials, to minimise our environmental footprint.
Energy-Efficient Equipment: Our cleaning equipment is energy-efficient, helping to reduce overall energy consumption while maintaining high standards of cleanliness. We prefer to use battery-operated machinery

Why Choose Pioneer FM?

Commitment to Sustainability: Pioneer FM is dedicated to eco-friendly cleaning practices. We use green cleaning products and energy-efficient equipment to minimise environmental impact, ensuring that our operations are both effective and responsible.

Comprehensive Services: We offer a wide range of cleaning services tailored to meet the specific needs of our clients. From routine cleaning and deep sanitisation to specialised services like window cleaning and laundry cleaning, we ensure a thorough approach to maintaining a clean and hygienic environment.

Experienced Professionals: Our team comprises highly trained and experienced professionals who deliver consistent, high-quality results. We adhere to rigorous standards and continuously train our staff to stay updated with the latest cleaning techniques and technologies.

Customised Solutions: We understand that each client has unique requirements. Pioneer FM provides tailored cleaning solutions designed to address your specific needs, ensuring that our services are aligned with your operational goals and expectations.

Reliability and Flexibility: We pride ourselves on our reliability and flexibility. Whether you require regular cleaning services or bespoke solutions for special projects, we are committed to delivering on time and adapting to your evolving needs.

Focus on Safety: We prioritise health and safety in all our operations. Our cleaning practices comply with the highest safety standards, and we implement robust protocols to ensure a safe working environment for both our staff and your occupants.

Innovative Technology: Pioneer FM leverages the latest technology to enhance our cleaning services. From advanced equipment to cutting-edge cleaning techniques, we utilise innovations to improve efficiency and effectiveness.

Excellent Customer Service: We are dedicated to providing exceptional customer service. Our team is responsive, approachable, and committed to addressing any concerns or feedback promptly, ensuring a positive experience for our clients.

In-House Legal Team: By having our own in-house legal team, we ensure that all aspects of TUPE (Transfer of Undertakings (Protection of Employment)) regulations are managed seamlessly. This allows us to handle contractual and employment matters with efficiency and expertise, providing our clients with additional peace of mind.

Choosing Pioneer FM means partnering with a cleaning contractor that combines expertise, sustainability, and a customer-centric approach, with the added benefit of dedicated legal support to handle complex employment and contractual issues.